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Welcome to Ruby Country Medical Group

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eConsult is available for Patient's of Holsworthy Medical Centre,

Stratton Medical Centre and Hatherleigh Medical Centre

Your eConsult will be with a member of our clinical team with a response no later than the end of the second working day. This service is not suitable for emergency conditions. 


WE WILL BE CLOSED FOR THE CHRISTMAS BREAK on Christmas Day, Wednesday 25th December and Boxing Day 26th December, as well as on Wednesday January 1st 2020.

Seasonal good wishes to all our staff, patients and their families.

Ruby Country Medical Group brings together Holsworthy Medical Centre, Stratton Medical Centre and Hatherleigh Medical Centre, serving Holsworthy and Stratton as well as surrounding villages. We see patients at three sites: Stratton Medical Centre, Holsworthy Medical Centre and Hatherleigh Medical Centre. Our team includes GPs, a Clinical Pharmacist, paramedics, nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support and patient services teams. We also have access to two social prescribers employed by the local Primary Care Network.

We are responsible for advising patients on leading a healthy lifestyle, as well as caring for people needing medical care. We offer a full general practice service and run specialist clinics as indicated in this website. At two sites there is also an on-site, independently run, pharmacy. At Hatherleigh we have an integral dispensary.

At Ruby Country Medical Group we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.

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FLU NEWS!!! FOR FLU INFORMATION AND CLINIC DATES CLICK ON THE LINK FLU NEWSLETTER

Brexit – Please do not ask for extra prescriptions due to Brexit. The Department of Health and Social Care has been working closely with the NHS, trade associations, wholesalers, pharmaceutical companies, suppliers of medical devices and many others, to help to ensure medicines and medical products continue to be available if there is a ‘no-deal’ EU Exit.

Click on the link for FAQ about medicines and Brexit. https://www.england.nhs.uk/eu-exit/medicines/medicines-faq/



RUBY COUNTRY MEDICAL GROUP NEWSLETTER   

For our December newsletters please press either of the links below.

STRATTON NEWSLETTER

HOLSWORTHY NEWSLETTER


DECEMBER OVERVIEW

HOLSWORTHY PATIENTS

We are changing the way our On The Day appointments work at Holsworthy. All patients who request an On The Day appointment will now be called by a Health Care Professional to discuss the best way to deal with each issue. We feel that this will result in fewer patients needing to visit the practice and improve waiting times for everyone. We will be reviewing the impact that this change will have and welcome feedback from you if you use the On The Day appointments in the next couple of weeks. Your feedback will help us to improve things going forward.

HOLSWORTHY & HATHERLEIGH CQC INSPECTION

Thank you to all patients and staff for help given before and during the CQC inspection on Tuesday 19th November at our Hatherleigh & Holsworthy sites. As soon as we have the report we will post it here. The report should be available before Christmas. Thanks everyone!
GOODBYE DR PARTRIDGE

Dr Sarah Partridge, who has been part of our Stratton team since 2012, will be leaving us at the end of December. Our patients have really benefited from her care over the last seven years, so we want to take this opportunity to thank her and to wish her all the very best as she takes up a new position elsewhere. Dr Partridge's last day will be 23rd December 2019.

WELCOME DR PERHAM!

A warm welcome to Dr Joy Perham who has now joined us at Holsworthy for four months until the end of February 2020. Dr Perham is a qualified doctor, gaining experience in a GP practice. She will be available for appointments shortly. For more information about our training commitment in general practice CLICK HERE


SOCIAL PRESCRIBING? What's it all about?

Dawn Bauling and Chris Scadeng are our two Social Prescribers and are employed across 6 local practices: Stratton, Holsworthy, Black Torrington, Bradworthy, Neetside and Hatherleigh, by the local Primary Care Network.

SOCIAL PRESCRIBING is a recognised way of linking people to the vast array of non-clinical services, groups and activities provided locally to help people develop happier healthier lifestyles. Patients can be referred to Dawn and Chris by their GP, by contacting them directly at any of the named surgeries above or by booking directly into a clinic. Clinics are now in full swing.

Please note that Chris has recently replaced Kate Longthorne who continues to work for the PCN in another capacity. For a downloadable leaflet and ways to contact Dawn and Chris please click the link: SOCIAL PRESCRIBING LEAFLET


If you would like to see the RCMG Handbook please follow the link: HANDBOOK Sept 2019


WE ARE NOW A PARK RUN PRACTICE....have a look and see what's involved! PARKRUN


IMPROVED ACCESS FOR PATIENTS

We currently offer Improved Access appointments for our Devon patients at Holsworthy Medical Centre on a Thursday evening until 8pm, and alternate Saturdays from 9am-12.30pm. These appointments are pre-bookable and a mixture of face-to-face and telephone consultations. Please be aware that we do not operate a walk-in service during these hours and you will be directed elsewhere if you haven't booked in advance.

We are also able to offer Saturday morning, extended hours clinics to our Stratton patients for Practice Nurse, Nurse Practitioner and Health Care Assistant appointments (including bloods). Again, these are non-urgent, pre-bookable appointments and are being held at HOLSWORTHY MEDICAL CENTRE. The clinics are held fortnightly. Please call 01288 352133 for availability and booking, as appointments go very quickly.

Kernow Health also operate an extended hours service at Bodmin, Liskeard, Falmouth and Truro for Cornwall patients. If you wish to book in please call us for availability.


CQC

 

EMAIL: D-CCG.HolsworthyMC-Reception@nhs.net

letters.rcmg-stratton@nhs.net


To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.

PATIENT ON-LINE


Postcode checker: CLICK HERE to see if you are within the Holsworthy, catchment area. Patients from Hatherleigh, Shebbear and surrounding villages  please call 01409 253692 to verify. For Stratton patients please CLICK HERE or call 01288 352133.

(Site updated 12/12/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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