Welcome to Ruby Country Medical Group
Ruby Country Medical Group brings together Holsworthy Medical Centre, Stratton Medical Centre, Hatherleigh & Shebbear surgeries, serving Holsworthy and Stratton as well as surrounding villages. We see patients at three sites currently: Stratton Medical Centre, Holsworthy Medical Centre and Hatherleigh Medical Centre. Our team includes GPs, a Clinical Pharmacist, paramedics, nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support and patient services teams.
We are responsible for advising patients on leading a healthy lifestyle, as well as caring for people needing medical care. We offer a full general practice service and run specialist clinics as indicated in this website. There is also an on-site, independently run, pharmacy.
At Ruby Country Medical Group we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.
WE WILL BE CLOSED AT ALL SITES ON WEDNESDAY 19th DECEMBER 2018 1-2pm. Please call 999 for life-threatening emergencies or 111 for medical advice and/or direction during that hour.
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Watch the video below to find out all about E-Consults!
RUBY COUNTRY MEDICAL GROUP NEWSLETTER
For our December newsletters please press either of the links below.
Holsworthy, Shebbear & Hatherleigh Newsletter
FOR OUR HATHERLEIGH PATIENTS
HATHERLEIGH BRANCH OPENS FOR APPOINTMENTS ON 17th December! The new branch surgery is now where the old Natwest bank used to be, opposite the co-op.
To make a booking please call the bookings hub on 01409 253692.
The free bus service will continue to run from Shebbear Village Hall to Holsworthy Medical Centre for Shebbear patients.
NHS ENGLAND Community Bulletin: Shebbear & Hatherleigh
For the latest NHS Community Bulletin regarding Shebbear & Hatherleigh please press: HERE
OVER THE COUNTER MEDS
The items that clinicians are able to prescribe is changing. For information about what is available elsewhere please follow the link: OVER THE COUNTER
STRATTON MINOR INJURIES UNIT - TEMPORARY HOURS
Stratton Minor Injuries Unit will be changing their opening hours, as a temporary measure, from 7th December. Opening hours will now be 8am-10pm 7 days a week and not 24/7 as previously.
We now have a full supply of flu vaccinations and clinics are being run throughout December. Please call if you still need your free vaccination and are in the qualifying groups. Patients who were put on the waiting list, waiting for stock to arrive, have all been contacted by phone or sent a letter inviting them to book. Thank you for bearing with us. This has been a national problem, affecting every surgery in the UK.
To find out more and see if you qualify for a free flu jab follow the link. FLU VACCINATION
CHEMISTS OPEN OVER CHRISTMAS
For a full list of Chemists open over the Christmas period in our areas please follow the appropriate link: NORTH & EAST CORNWALL NORTH DEVON EXETER AREA MID-DEVON
IMPROVED ACCESS FOR PATIENTS
Mid Devon Health and Exeter Primary Care are now providing extended hours service for our Devon patients when we are closed, in the evenings and at weekends. These are being held at a number of sites across the county. For more information follow the link; MID DEVON HEALTH (for weekends) and EXETER PRIMARY CARE (for evenings to 8pm).
Kernow Health also operate an extended hours service at Bodmin, Liskeard, Falmouth and Truro. More information and links will be added shortly. If you wish to book in please call us for availability.
FOR SHEBBEAR & HATHERLEIGH PATIENTS
At the request of NHS England we have taken on the running of both Shebbear and Hatherleigh Surgeries as of 2nd July 2018.
NHS ENGLAND STATEMENT
For 19th July updates please press on the following links:
PATIENT LETTER WHERE TO GET MEDS QUESTIONS & ANSWERS
For the 2016 Stratton CQC Inspection report press STRATTON MEDICAL CENTRE INSPECTION REPORT
HGV MEDICALS: Update
From 1st November 2018 our GPs will no longer be able to complete the optical report part of the HGV medical form as they did previously. This will need to be completed by an optician in advance of the GP medical. This will effect all patients wishing to renew their HGV licence and not just patients who wear glasses.
RECEPTION TEAM QUESTIONS
We would like to thank our patients for being so supportive of our Emergency Teams and for answering brief questions on booking. Please note that if you are not able or do not wish to give details of your condition at the time of booking you will be given a telephone appointment with a member of the clinical team so that your condition can be assessed and an appointment given appropriately. Any information you give on booking is always treated as strictly confidential.
BLOOD PRESSURE MONITORING
If you would like to use our own form for monitoring your blood pressure at home please press BLOOD PRESSURE FORM download and/or print off.
To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.
Postcode checker: CLICK HERE to see if you are within the Holsworthy, Shebbear and Hatherleigh catchment area. Stratton area patients please call 01288 352133 to verify.
(Site updated 18/12/2018)