Welcome to Ruby Country Medical Group
eConsult is available for Patient's of Holsworthy Medical Centre,
Stratton Medical Centre and Hatherleigh Medical Centre
Your eConsult will be with a member of our clinical team with a response no later than the end of the second working day. This service is not suitable for emergency conditions.
WE WILL BE CLOSED FOR THE EASTER BREAK ON FRIDAY 19th APRIL and MONDAY 22nd APRIL.
Please call 999 for life-threatening emergencies or 111 for medical advice and direction.
For a list of pharmacies open over the Easter break please follow the link: EASTER CHEMISTS
Ruby Country Medical Group brings together Holsworthy Medical Centre, Stratton Medical Centre and Hatherleigh Medical Centre, serving Holsworthy and Stratton as well as surrounding villages. We see patients at three sites currently: Stratton Medical Centre, Holsworthy Medical Centre and Hatherleigh Medical Centre. Our team includes GPs, a Clinical Pharmacist, paramedics, nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support and patient services teams.
We are responsible for advising patients on leading a healthy lifestyle, as well as caring for people needing medical care. We offer a full general practice service and run specialist clinics as indicated in this website. There is also an on-site, independently run, pharmacy.
At Ruby Country Medical Group we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.
RUBY COUNTRY MEDICAL GROUP NEWSLETTER
For our April newsletters please press either of the links below.
FOR OUR HATHERLEIGH PATIENTS
HATHERLEIGH BRANCH OPENED FOR APPOINTMENTS ON 17th December! The new branch surgery is now where the old Natwest bank used to be, opposite the co-op.
To make a booking please call the bookings hub on 01409 253692.
Opening times are 8.30-6pm Monday to Friday, with a lunch-time closure between 1 & 2 pm every day. Please note that for clinical governance reasons we no longer accept repeat prescription requests over the phone. For more details please use the PRESCRIPTIONS tab on the left or click the link PRESCRIPTIONS
OVER THE COUNTER MEDS
The items that clinicians are able to prescribe is changing. For information about what is available elsewhere please follow the link: OVER THE COUNTER
IMPROVED ACCESS FOR PATIENTS
From 2nd April 2019 we will be offering Improved Access appointments for our Devon patients at Holsworthy Medical Centre on a Tuesday and Thursday evening until 8pm, and alternate Saturdays from 9am-12.30pm. These appointments will be pre-bookable and a mixture of face-to-face and telephone consultations. Please be aware that we do not operate a walk-in service during these hours and you will be directed elsewhere if you haven't booked in advance.
Kernow Health also operate an extended hours service at Bodmin, Liskeard, Falmouth and Truro for our Cornwall patients. If you wish to book in please call us for availability.
FOR SHEBBEAR & HATHERLEIGH PATIENTS
At the request of NHS England we have been asked to provide care to patients from Hatherleigh and Shebbear from 2nd July 2018.
NHS ENGLAND STATEMENT
To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.
Postcode checker: CLICK HERE (LINK CURRENTLY NOT WORKING 3/4/19)to see if you are within the Holsworthy, Shebbear and Hatherleigh catchment area. Stratton area patients please call 01288 352133 to verify.
(Site updated 17/04/2019)