Ruby Country Medical Group - The clinics and other services offered by our doctors surgery

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Our busiest times are between 8.30am and 10am. If you have a non-urgent enquiry please call after those times. Thank you.

THE MINOR ILLNESS CLINIC

We have now incorporated the Minor Illness Clinic into our ON THE DAY TEAM, offered every day to all patients needing appointments on the day they ring in.

Clinics & Services

We run a range of clinics at Holsworthy. For an appointment or further details, please call on (01409) 253692.

Chronic Obstructive Pulmonary Disease(COPD)

Friday 2pm-4pm

Led by our nursing team, this clinic provides advice, support and health monitoring for patients diagnosed with a respiratory disease.

Women's Health

Thursday 2-4pm

Covers all aspects of women's health, smears, breast care, weight checks etc.

Asthma

Thursday & Friday 4pm-5.30pm

Asthma sufferers can attend this clinic for advice and support from our nurses who specialise in asthma care.

Diabetes

Wednesday 9:00am–5:30pm

Led by our nursing team, this clinic offers advice and general health check-ups to patients diagnosed with diabetes.

Leg Clinic

Tuesday 8.40am-12.20pm

This clinic offers a 20 minute appointment with our Health Care Assistants to patients who need their legs regularly treated - including ulcer dressings, creaming and washing.

Childhood Immunisation

Tuesday 1.30 - 3pm

Babies are invited to attend this clinic to receive their childhood immunisations.

Coronary Heart Disease (CHD)

Monday 2pm-4:30pm

CHD sufferers can attend this clinic for advice, support and health monitoring from our nurses who specialise in CHD care.

Bone Health

Patients prone to bone breaks are invited to have a fracture risk assessment with a member of the health care team. This is a 20 minute appointment to provide patients with advice and guidance aimed at minimizing the risk of further fractures. Please bring your questionnaire with you.

Diet Advice

General dietary advice is available. Speak to the practice nurses for more information

Stroke

Thursday 2pm-3:30pm

This clinic is run by the practice nursing team, who in liaison with the district nursing team and GPs provide support and health monitoring for those patients who have suffered a stroke.

Travel

Tuesday 5pm-6pm

Advice and immunisations are available for those travelling to other countries.

We are unable to offer travel appointments within four weeks of travel therefore we suggest that you contact MASTA Travel (Plymouth) clinic if you are travelling within the next four weeks. Tel: 0330 100 4288 or 01752 205556.

Antenatal

Our midwifery team are based at Holsworthy Hospital and can be contacted on 01409 259650.

INFECTION CONTROL DECLARATION

At Holsworthy Medical Centre we expect all staff to comply with infection control policies and procedures.

For Stratton Clinics please call 01288 352133 to be advised.

Test Results

Please call after 1pm to enquire about your test results as our reception staff will have more time to deal with your request.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so. Unless your results have been marked as needing attention and follow-up, you will be offered the next available non-urgent telephone appointment with your own GP.

Other health care services

Primary care services not available at our practice are provided by Devon PCT. Telephone (01769 575100)

Specialist and Hospital Care

If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they can provide information regarding suitable options and arrange a referral for you.

Accident and Emergency /999

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999. Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment. Yours nearest A&E department are at North Devon District Hospital (Barnstaple), Derriford District Hospital (Plymouth) or Royal Devon & Exeter District Hospital (Exeter).

Minor Injuries

Holsworthy Medical Centre provides a Minor Injury service, during surgery opening hours, led by our nursing team. Outside normal hours the nearest Minor Injury Unit is at Stratton Medical Centre which is open 24 hours per day, seven days per week. Please note that patients who are not registered at the practice and whose injuries have occurred more than 48 hours earlier should be seen by their own GP.

The Retinal Screening Service hold their annual clinics at the medical centre in Holsworthy. This service is based in Exeter but uses the medical centre facilities to serve people closer to home. An appointment is offered every year to people who have diabetes so that the condition of the eyes can be checked. If you have diabetes you will be called by letter every year an you will be expected to book your appointment through the Retinal Screening Service and not through he surgery. Please call the number below if you need further details or need to book or change an appointment: