Clinics & Services

We run a range of clinics at all our bases. Times and days may vary but you will be advised by your GP, nurse or Patient Service Advisor when they are held. Letters will be sent out to remind patients when they need to attend.

Chronic Obstructive Pulmonary Disease(COPD)

Led by our nursing team, this clinic provides advice, support and health monitoring for patients diagnosed with a respiratory disease. 

Asthma

Asthma sufferers can attend this clinic for advice and support from our nurses who specialise in asthma care.

Diabetes

Led by our nursing team, this clinic offers advice and general health check-ups to patients diagnosed with diabetes.

For self help information regarding diabetes please follow the link: DIABETES CARE

Childhood Immunisation

Babies are invited to attend  clinics to receive their childhood immunisations. Please bring your child's red book with you when you attend.

Coronary Heart Disease (CHD)

CHD sufferers can attend this clinic for advice, support and health monitoring from our nurses who specialise in CHD care. 

Diet Advice

General dietary advice by experienced and qualified Health Care Assistants (HCAs) and nurses is available. Speak to the practice nurses for more information

Stroke

This clinic is run by the practice nursing team, who in liaison with the district nursing team and GPs provide support and health monitoring for those patients who have suffered a stroke.

Cytology (Cervical Screening)

Dedicated appointments are available throughout the week at all sites and in clinics run by our teams of very experienced nurses. Please await a letter from the screening service before you ring to book.

Travel

Advice and immunisations are available for those travelling to other countries. 

We are unable to offer travel appointments within four weeks of travel therefore we suggest that you contact MASTA Travel (Plymouth) clinic if you are travelling within the next four weeks. Tel: 0330 100 4288 or 01752 205556.

INFECTION CONTROL DECLARATION

At Ruby Country Medical Group we expect all staff to comply with infection control policies and procedures.

Test Results

Please call after 1pm to enquire about your test results as our reception staff will have more time to deal with your request.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so. Unless your results have been marked as needing attention and follow-up, you will be offered the next available non-urgent telephone appointment with your own GP.

Other health care services

Primary care services not available at our Holsworthy practice are provided by Devon PCT. Telephone (01769 575100)

Specialist and Hospital Care

If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they can provide information regarding suitable options and arrange a referral for you.

Accident and Emergency /999

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999. Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment. Yours nearest A&E department are at North Devon District Hospital (Barnstaple), Derriford District Hospital (Plymouth) or Royal Devon & Exeter District Hospital (Exeter).

Minor Injuries

Holsworthy Medical Centre provides a Minor Injury service, during surgery opening hours, led by our nursing team. Outside normal hours the nearest Minor Injury Unit is at Stratton Hospital which is open 24 hours per day, seven days per week. If injuries have occurred more than 48 hours earlier, patients should be seen by their own GP.

Stratton Medical Centre is located next door to the Minor Injuries Unit at Stratton Hospital so if you do have a minor injury then please go directly to the hospital. If unsure please ring to be advised.

The Retinal Screening Service hold their annual clinics at the medical centre in Holsworthy. This service is based in Exeter but uses the medical centre facilities to serve people closer to home. An appointment is offered every year to people who have diabetes so that the condition of the eyes can be checked. If you have diabetes you will be called by letter every year an you will be expected to book your appointment through the Retinal Screening Service and not through he surgery. Please call the number below if you need further details or need to book or change an appointment: 

01392 403864 or 01392 403820

If you wish to find out what happens during you appointment please press HERE

We host clinics throughout the year run by the AAA screening service. This is for men 65 and over.  If you have not been contacted and would like to be screened please call 01823 344567 for the booking hub. For more information on AAA screening press the link: ABDOMINAL AORTIC ANEURYSM